Tuesday, February 2, 2010

Online payment processor - Paypal alternative - Fastspring is a scam

Paypal Alternative : Fastspring.com will steal your money

When looking for an alternative payment processor to paypal, whatever you do, do NOT use Fastspring.com. They will flat out steal your money. I used them for a few hundred dollars worth of sales for an online product, looking for an alternative to paypal, but unfortunately, like all too many shady payment processors online, they they turned out to be a scam and refused to deposit my legally obtained funds to my back account. This article is just to warn those looking for an online payment processor to stay away from fastspring.com.

As an online payment processor, fastspring is NOT a good alternative to Paypal. Stay away from fastspring.com, they are dishonest and will steal your money.

38 comments:

  1. Pretty hard to fight back on a charge like that, but I'll try anyway. You submitted products in a dishonest way, didn't tell the truth about what you were selling, and it turned out that you setup products of a type we do not sell. You generated a handful of likely fraudulent sales before we caught on, and those funds are being held for a short time until we can see whether or not the likely chargebacks roll in.

    FastSpring provides excellent service to honest clients. But if a potential client isn't going to deal with us honestly, or is in any way involved in a fraudulent manner, I can promise you that they are completely wasting their time and will not be making money through FastSpring.


    Ken White
    Chief Customer Service Officer
    FastSpring
    Email: ken@fastspring.com

    FastSpring offers a next generation Java-based e-commerce payment, merchandising, and fulfillment solution for software publishers which is focused on customer service, flexibility, and reasonable pricing.
    View the Flash Demo at:
    http://www.fastspring.com/

    ReplyDelete
    Replies
    1. Forget about this article. You guys ROCK..

      Delete
    2. Actually, I tried to buy online and fastspring declined my payment. they dont reply to their emails and they block legitimate purchases. I wouldn't be surprised if anyone who uses fastspring to see a decline in purchases because they see "unable to process order"

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    3. Fastspring is scam.they steal my money.

      Delete
    4. Dear Ken,

      I just received a message from the bank that someone has used my credit card on 22/05/19 and INR 14707.88 is debited at 17:03 IST. I did not perform this transaction and it's a fraudulent transaction. My Credit card ends with 7674.

      Please check your system for authenticity and revert my amount.

      Delete
  2. I am using FastSpring for years. Their customer service is good. I have had some occasions where they are about to stop my account because of high level of chargeback, but eventually they let me using it. Overall I'm satisfied with them. They are really a good alternative to PayPal.
    Simon Wong
    SMSCaster.com

    ReplyDelete
  3. Fastspring has an awful security. They let through the most obvious fraud orders. I had over $8k goods stolen from store in couple years.
    They've even let trough the guy with same email that already been on fraud orders records in the past.

    ReplyDelete
  4. Ken White : Acc. to you , the guy was doing some fraud sales and u found it later . But i think u guys check the website n products before creating account. so , u are lying here .

    ReplyDelete
  5. Aman - if only it were that simple. Unfortunately from time to time we find out after the fact or after our initial checks that something is fraudulent, it isn't always obvious at the very beginning. People work very hard to conceal bad intentions. Ken was certainly not lying. As far as the comment from Unknown, that doesn't sound right at all, I would encourage you to reach out directly to us to discuss.

    Sincerely,
    Jason F
    FastSpring.com

    ReplyDelete
    Replies
    1. I hope your hard work gets to the bottom of the pile and takes care of the charges I have been receiving through your company from a scam that I have reported to you and that was supposed to be taken care of.and cancelled. Today I received another notice of billing. I will send you another message requesting cancellation but I wanted to add my comments to this dialog.

      Delete
  6. Fastspring charged me for something I did not buy. When you call their number you get a recorded message saying all replies are by email. You can't talk to anyone. I think they are a scam and nothing will change my mind until I am refunded the money plus the overdraft charges from my bank.

    ReplyDelete
    Replies
    1. Then your credit card details were stolen...

      Delete
    2. This comment has been removed by the author.

      Delete
    3. It happens when someone buy goods from a FastSpring store with n stolen credit card number. It is not FastSpring's fault. The only way to resolve this to open a dispute with your bank.

      Delete
  7. I try to pay a company through fastspring using my credit card. My card is charged but fastspring shows my order as cancled. I can't receive my money back. I contact fastspring team and team cancellation proof to claim my money from bank but they refused.. and not answering my any mail...
    Fastspring a big scam..

    ReplyDelete
    Replies
    1. Dear Ken,

      I just received a message from the bank that someone has used my credit card on 22/05/19 and INR 14707.88 is debited at 17:03 IST. I did not perform this transaction and it's a fraudulent transaction. My Credit card ends with 7674.

      Please check your system for authenticity and revert my amount.

      Delete
  8. I try to pay a company through fastspring using my credit card. My card is charged but fastspring shows my order as cancled. I can't receive my money back. I contact fastspring team and ask for cancellation proof to claim my money from bank but they refused.. and not answering my any mail...
    Fastspring a big scam..

    ReplyDelete
  9. This comment has been removed by the author.

    ReplyDelete
  10. Call your bank who provided you with your credit card and ask them to never process anything through fastspring... Now, let fastspring fix it.

    ReplyDelete
  11. I have been using Fastspring since 2009! And they are perfect!! What are you talking about?!

    ReplyDelete
    Replies
    1. Dear Ken,

      I just received a message from the bank that someone has used my credit card on 22/05/19 and INR 14707.88 is debited at 17:03 IST. I did not perform this transaction and it's a fraudulent transaction. My Credit card ends with 7674.

      Please check your system for authenticity and revert my amount.

      Delete
  12. An online service that allows you to accept payments online for digital products and subscriptions. Not sure if they started their ops but the website is up https://filesonweb.com

    ReplyDelete
  13. Fastspring is Fraud: beware, because you will find transactions on your bancaccount which you have never done.

    ReplyDelete
  14. This comment has been removed by the author.

    ReplyDelete
  15. I've just received a £95 charge on my PayPal account form them. Never signed up or used such a service. What is this?

    ReplyDelete
  16. Paid for a service via Fastspring and never got the service. Emails being ignored and money gone from my account. Not happy.

    ReplyDelete
    Replies
    1. Dear Ken,

      I just received a message from the bank that someone has used my credit card on 22/05/19 and INR 14707.88 is debited at 17:03 IST. I did not perform this transaction and it's a fraudulent transaction. My Credit card ends with 7674.

      Please check your system for authenticity and revert my amount.

      Delete
  17. This comment has been removed by the author.

    ReplyDelete
  18. This comment has been removed by the author.

    ReplyDelete
  19. The website is looking bit flashy and it catches the visitors eyes. Design is pretty simple and a good user friendly interface.
    high risk payment processors

    ReplyDelete
  20. Great information thanks for sharing this with us.In fact in all posts of this blog their is something to learn . your work is very good and i appreciate your work and hopping for some more informative posts .
    Online Payments For Middle East

    ReplyDelete
  21. I learn some new stuff from it too, thanks for sharing your information. payment credit card processing

    ReplyDelete
  22. Pushit fastspring scam €20
    What is fast spring for what? No understand

    ReplyDelete
  23. Someone used my credit card on 22/05/19 and INR 14707.88 is debited at 17:03 IST. I did not perform any transaction and its fraudulent transaction. My Credit card ends with 7674.

    Please check your system and revert my amount.

    ReplyDelete
  24. I didn't use my credit card.
    But I received one message I used 36.24EUR.
    Could you check what someone did with my credit card?
    I would like to cancel the wrong usage.
    Please check the last 4 number of my card, 7210.
    Send to me your answer as soon as possible.

    ReplyDelete
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    ReplyDelete
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    ReplyDelete